How to use AI to check if a message is a scam

AI can help you spot warning signs in a text or email. Here's how to ask safely, and what to do with the answer.

A text says your package is stuck. An email says your account is locked. A message "from the bank" wants you to act now. It's hard to know what's real. An AI chat can be a calm second opinion, as long as you use it the right way.

Step 1: Don't click anything yet

Don't tap links, call numbers in the message, or reply. Just copy the words of the message.

Step 2: Take out anything private

Before you paste, delete or replace your name, account numbers, addresses, and any codes. Write [MY NAME] or [NUMBER] instead. The AI doesn't need them to spot a scam.

Step 3: Ask the AI

Copy this and paste the message where it says:

I got this message and I'm not sure if it's real. Please list any warning signs of a scam you see, explain each one in plain words, and tell me the safest way to check if it's real. Here is the message: [PASTE MESSAGE]

Common warning signs

• It rushes you: "act now," "within 24 hours," "your account will be closed."
• It asks for money, gift cards, codes, or passwords.
• The sender's address or number doesn't match the real company.
• Spelling or wording feels a little off.
• It's a prize, refund, or problem you weren't expecting.

Step 4: Check it yourself

AI can point out warning signs, but it can't know for sure. To check, contact the company using a phone number or website you already trust, like the number on your card or a bill, not the one in the message. When in doubt, it's okay to ignore it.

Also read: Family emergency scam calls: how to stay safe